1. WHEN MY ORDER WILL BE DELIVERED?
USA: 5-10 business days
Canada: 5-15 business days
International: 5-21 business days
- Calculate the business days from the day after you have received your shipping confirmation.
- The shipping times above are for deliveries in major centers. For rural deliveries or deliveries outside continental USA and Canada, it can take a few more days.
- Mail orders can take up to 2-4 weeks to arrive.
2. When will you ship my order?
We ship orders each day of the business week (Monday-Friday). Usually your order will be shipped less than 24 hours after you place your order. In some cases (mostly for clothing) we will need to bring your items from another warehouse, so it can take an extra few days for your items to ship. You will receive an e-mail confirmation when the package is shipped.
3. My package is late, what to do?
- After calculating the business days of the shipping on this chart, you can contact us if your package is late.
4. What is my Tracking Number?
All packages have a tracking number, except for International shipments. The tracking number is sent automatically to you by e-mail when your package is shipped. If you haven't received your tracking number, please check your "bulk folder" to see if your spam protection has trashed the message. If your tracking number is not in your bulk mail folder you can contact us to receive it.
5. Where can I track my package?
- You can track it on USPS, Canada Post and USPS websites, according to the service your order was shipped with. Allow a few days after the shipping date to begin to see the tracking results.
6. Can you ship to my country?
We ship worldwide (except the Spray Paint that can only be delivered in the 48 contiguous US states and in Canada). We accept credit card and Paypal orders from the USA, Canada, Australia, New Zealand and Western Europe countries. For all the other countries, please use a mail order.